Terms of Service
Last updated: 5 November 2026
These terms govern your use of the Reskin website and your purchase of a Reskin licence. The software itself is licensed under the End User Licence Agreement (EULA). If these terms and the EULA conflict, the EULA governs the software licence and these terms govern the website and the purchase.
By using this website, buying a licence or activating the software, you agree to these terms. If you do not agree, do not use the website or the software.
1. Who we are
Reskin is a trading name used in the United Kingdom. Our postal address will be published here before sales open. You can contact us on the Reskin Discord. A contact email will be published before sales open.
2. Eligibility
You must be at least 13 years old and able to enter into a binding contract. If you are under 18, you need permission from a parent or guardian. If you buy on behalf of a company or other organisation, you confirm that you have authority to bind it.
3. Plans, prices and PC limits
Reskin is sold either as a monthly subscription or as a one-off lifetime licence. Prices are shown in pounds sterling (GBP).
| Plan | Monthly | Lifetime | PCs | Intended use |
|---|---|---|---|---|
| Personal | £4.99 | £50.00 | 1 | One individual, for personal and freelance work |
| Studio | £10.99 | £99.99 | 3 | One individual or one studio, including commercial use |
| Team | £20.99 | £160.00 | 10 | One organisation or team, including commercial use |
- A monthly subscription renews automatically every month at the price shown, until you cancel. Your licence key is extended each time a payment succeeds.
- You can cancel a monthly subscription at any time in the PayPal or Stripe account you paid with, or by emailing our support address. Access continues until the end of the month you have already paid for. We do not refund part of a month, except under the 14-day money-back guarantee.
- If a monthly payment fails, the licence runs to the end of the period already paid for and is not extended. We may contact you before cancelling the subscription.
- A lifetime licence does not expire. “Lifetime” means for as long as Reskin continues to be developed and made available; it is a licence to use the version you bought and any updates we release, not a promise that the product will exist forever.
- Lifetime licences remain subject to the same PC limit as their plan (1, 3 or 10 PCs).
- “PC” means a physical or virtual Windows installation. Each virtual machine counts as a separate PC.
- A licence key may be activated on no more than the number of PCs shown for its plan.
- You can release a PC from a key in Reskin’s settings and activate the same key on another PC, as long as you stay within the plan limit.
- Keys are personal to the buyer and the organisation named on the order (for Team plans). They are not transferable and may not be shared, resold or used by unrelated people.
- Any applicable VAT, sales tax or similar tax is calculated and collected at checkout where required. The price shown before checkout may not include tax.
- We may change prices at any time. A price change does not affect an order that has already been accepted. For monthly subscriptions we will tell you before a price change takes effect, and you can cancel before it does.
4. Orders and delivery
- Payments are processed by our payment provider. Their terms and privacy policy also apply to the payment.
- After a successful payment we will send a licence key to the email address you provided. This is a digital product; there is no physical delivery.
- Check your spam or junk folder if the key does not arrive. If it still has not arrived within 24 hours, contact us on the Reskin Discord with your order details.
- We may refuse or cancel an order if we suspect fraud, a pricing error, a sanctions issue or another unlawful transaction. If we cancel, we will refund the amount paid.
- If our payment provider acts as merchant of record, their order and refund terms may also apply. Nothing in these terms reduces your statutory rights.
5. Your licence
Your licence key gives you a limited, non-exclusive, non-transferable, revocable right to install and use Reskin on the number of PCs allowed by your plan, for the uses allowed by that plan. The full rules are in the EULA.
Do not publish, sell, rent, lend or share your key. If a key is leaked or shared, we may revoke it. We may also revoke a key if it is used to break these terms or the EULA.
6. Refunds
We offer a 14-day money-back guarantee. See the Refund Policy for how it works and for your statutory rights. Nothing in these terms or the Refund Policy affects rights you have as a consumer under the law that applies to you.
7. Updates and availability
- Your licence includes updates for the life of the Reskin product — meaning for as long as we continue to make updates available. We do not promise a particular release schedule or that every feature will be added or kept.
- Updates may add, change or remove features, and may require a newer version of Windows or the Microsoft Edge WebView2 runtime.
- We may stop supporting older versions of Windows or older builds. We will not remotely disable a working licence except where you have broken these terms or the EULA.
- We try to keep the website and licence server available, but we do not guarantee uninterrupted or error-free service. Maintenance, outages and third-party failures can happen.
8. Acceptable use
You must not:
- use Reskin for anything unlawful, or in breach of another person’s rights;
- copy, resell, rent, lease, sublicense or distribute the software or a licence key except as expressly allowed by the EULA;
- share a key, publish it, or use one key across unrelated people or organisations;
- reverse engineer, decompile or disassemble the software except where the law expressly permits it;
- remove or alter ownership notices, bypass licence checks, or interfere with the licence server or update system;
- use the software to build or train a competing product, or to break the law;
- make fraudulent payments, abuse chargebacks, or interfere with other customers’ use of the service.
9. Third-party services and trademarks
Reskin™ is a trademark of Reskin. Reskin works with Windows and may connect to services such as Discord, GitHub, Cloudflare and our payment provider. Those services are not controlled by us and have their own terms and privacy policies. Reskin is not affiliated with, endorsed by or sponsored by Microsoft Corporation, Discord Inc. or TikTok. Windows is a trademark of Microsoft Corporation. Discord and TikTok are trademarks of their respective owners. Other product names are used only to describe compatibility.
10. Intellectual property
We own or license all rights in the Reskin software, website, logo, visual design, icon pack, wallpapers and documentation. Your licence does not transfer ownership. You may not use our name, logo or branding in a way that suggests endorsement or partnership without our written permission.
If you send us feedback or suggestions, you allow us to use them without restriction or payment. You keep ownership of anything you create with Reskin.
11. Disclaimers
Reskin is a desktop shell that changes how Windows looks and behaves. It is provided with reasonable skill and care, but we do not promise that it will be error-free, compatible with every PC, app or Windows update, or uninterrupted. Back up your important data. We are not responsible for changes Microsoft makes to Windows or for third-party apps that stop working with a custom shell.
Nothing in these terms excludes or limits any warranty or right that cannot be excluded or limited by law, including your statutory rights as a consumer.
12. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or for lost profits, lost data or business interruption. Our total liability arising out of or in connection with Reskin or these terms is limited to the amount you paid for the licence giving rise to the claim.
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited. If you are a consumer, you also keep all mandatory rights under the law of your country.
13. Termination
We may suspend or revoke a licence if you materially breach these terms or the EULA, if a payment is reversed, or if we are required to do so by law. On termination you must stop using the software and uninstall it. Sections that by their nature should survive termination — including ownership, disclaimers, liability and governing law — will survive.
14. Changes to these terms
We may update these terms from time to time. The revised version will be posted on this page with a new “last updated” date. If a change is material, we will take reasonable steps to let you know. Changes do not apply retroactively to a completed purchase in a way that reduces your rights.
15. Governing law and disputes
These terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except that consumers may also bring proceedings in the courts of their own country where the law gives them that right. Before starting formal proceedings, please contact us so we can try to resolve the issue informally.
If you are a consumer in the UK or EU, you may also have access to alternative dispute resolution or your local consumer protection body. Nothing in this section affects those rights.
16. Contact
Questions about these terms, an order or your licence? Join the Reskin Discord.